End Panhandling Now Street Outreach involves City staff visiting locations where panhandling occurs and attempting to connect the individuals who are panhandling with programming and services. This was developed out of the understanding that many individuals may be panhandling to fulfill basic needs. Staff responds to 311 service requests and requests from community members and schedules visits to the locations where we are receiving reports of panhandling. Additionally, staff proactively visits “hot spot” locations, which have been determined by aggregating 311 reports, Dallas Police Department data, and community feedback, as well as makes regular visits to locations where panhandling has been reported. Outreach staff will attempt to begin a conversation with individuals present that are panhandling to learn more about their motivations to panhandle at what needs they may have. Some panhandlers are willing to talk to staff, and share information on their needs, and experiences, and may readily accepts help. Staff refers these clients to a variety of local community programs, depending on the stated needs. In some cases, staff can to coordinate with the program to have the client picked up and taken directly to the service site.